A shop assistant for every visitor

Shoppers describe what they need in their own words; the agent asks a question or two and suggests products from your live catalog.

“Under $100 for a runner?”
3 picks in stock

The problem

Filters can't ask a follow-up

'A gift under $100 for a runner' doesn't map to a filter. Shoppers who can't find it leave, even though you stock it.

The conversation

How LiveCart handles it

  1. Shopper describes

    A need, a budget or an occasion.

  2. Agent asks

    One or two clarifying questions, not a quiz.

  3. Agent suggests

    Products with price, stock and a link.

Built in

What makes it work

  1. 01

    Live catalog

    Recommendations from your current products and stock.

  2. 02

    Comparisons

    Side-by-side differences in plain words.

  3. 03

    Into a call

    For big purchases, offer a video call with an advisor.

Results

What to measure

  • Recommendation clicks
  • Conversations that add to cart
  • Escalations to advisors

FAQ

Questions, answered

Still curious? Ask our team

Where does product data come from?

Your store connection or product feed, kept in sync.

Try it on your own store

Paste one snippet. Ask it what your customers ask.

Change these any time from the footer.