Answer Messenger like you mean it
An AI agent and a persistent menu handle tracking, returns and product questions on Facebook Messenger, with your team one tap away.
Coming soon: join the waitlist through sales
Messenger
“Can I change my address?”
Messenger
Your Facebook audience is still asking
Shoppers who find you through Facebook ads and your page still message there. Answer them with the same agent, not a separate bot.
On this channel
What you get on Messenger
- 01
Persistent menu
Shortcuts for Track order, Returns and Talk to us.
- 02
Same knowledge
Answers from the same sources as your other channels.
- 03
Handoff
Route to your team inside the shared inbox.
Setup
How to get started
Connect your page
Link your Facebook Page through Meta.
Set the menu
Choose the shortcuts shoppers see.
FAQ
Questions, answered
Still curious? Ask our team
Do I need a Facebook Page?
Yes, Messenger conversations come through a Facebook Page you manage.
Keep exploring
- BlogFacebook Messenger for ecommerce: your warmest leads are already messaging youWhy Messenger still matters for stores that advertise on Facebook, what to automate, how to use a persistent menu and how to share one AI agent across channels.Learn more
- ChannelInstagramInstagram DMs and story replies routed into the same inbox.Learn more
- FeatureShared inboxEvery channel's conversations and calls in one queue.Learn more
- ChannelWebsite chatAn AI chat widget on your storefront with voice, video and handoff.Learn more
Try it on your own store
Paste one snippet. Ask it what your customers ask.