Questions about LiveCart

LiveCart is an AI agent platform for online businesses. One agent answers on your website, WhatsApp, Instagram and Messenger, can talk on voice and video avatar calls, and hands conversations to your team in a shared inbox.

Live chat tools route messages to people. LiveCart answers first with an AI agent grounded in your data, takes actions through workflows, and brings in a person when it should.

You can restrict it to grounded answers only. When no source covers a question, it uses your fallback reply or hands off.

Yes. Asking for a person is always respected, and you decide the rules for automatic handoff.

The website widget installs in minutes with a snippet, GTM or npm. Most teams spend their first day adding knowledge sources and testing answers.

No for the widget and most workflows. Calling your own APIs needs endpoint details a developer can supply once.

Any site where you can add a script, including Shopify, WooCommerce, Wix, Squarespace, BigCommerce and Magento.

Solo is $49 a month, Team $149 and Business $499, or less per month billed annually. Enterprise is custom. Prices exclude applicable taxes.

AI credits are the usage allowance included in your plan for AI work. They reset monthly and don't roll over.

No. Meta's WhatsApp messaging charges are separate from your LiveCart plan.

Only members of your organization with the right role.

Only when you enable recording and the shopper consents.

At /legal/privacy.