Keep Zendesk, add an AI agent
Let LiveCart answer first and turn the conversations that need follow-up into Zendesk tickets with the transcript.
CRM and helpdesk
What you can do
Rolling out on Enterprise. Ask us about access.
- Create tickets on handoff
- Attach transcripts and summaries
- Link the customer
Setup
Connect Zendesk
Connect Zendesk
Choose when to create tickets
Map groups and fields
FAQ
Questions, answered
Still curious? Ask our team
Do I have to leave Zendesk?
No. Many teams keep Zendesk for tickets and use LiveCart for live AI and calls.
Keep exploring
- ComparisonLiveCart vs ZendeskAn enterprise customer service platform with ticketing, help centre and AI agents.Learn more
- FeatureHuman handoffThe agent passes the conversation to a person, with full context.Learn more
- IntegrationShopifyAI chat, order lookups and product answers on your Shopify store.Learn more
- IntegrationWooCommerceAI chat and order answers for WooCommerce stores.Learn more
Try it on your own store
Paste one snippet. Ask it what your customers ask.