Trust, before the biggest purchase

Answer stone, metal and sizing questions instantly, then bring in a jeweller on video, or an AI avatar after hours.

24/7
Agent on every page
1 tap
From chat to video call

$249.00

Aurum Watch

Gift wrapped

Is the diamond certified?
Answered by AI

What your shoppers ask

Every day in jewelry and watches. Answered in seconds.

  • “Is the diamond certified?”
  • “Can I resize it later?”
  • “What's the difference between 14k and 18k?”
  • “Does the watch come with papers?”
  • “Can I see it on a hand?”
  • “Do you offer engraving?”

Jewelry and watches

How teams use LiveCart

  1. 01

    Certification answers

    Grading, certificates and materials from your documents.

  2. 02

    Video on the hand

    Show a ring on a hand or a watch on a wrist on a live call.

  3. 03

    After-hours avatar

    An AI video avatar for late shoppers, with a booking for tomorrow.

FAQ

Questions, answered

Still curious? Ask our team

Is sensitive pricing handled by AI?

You choose. Many jewelers hand off pricing on custom pieces to a person.

Try it on your own store

Paste one snippet. Ask it what your customers ask.

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