Install with Google Tag Manager

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Create a Web channel

In the LiveCart console open Channels, add a Web channel, list the domains the widget may load on, and choose the AI agent that should answer.

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Copy your snippet

Open the channel's Install tab and copy the code snippet. It already contains your public installation key and endpoints; the values below are placeholders.

<script async
  src="YOUR_SCRIPT_URL/livecart.js"
  data-livecart-key="YOUR_PUBLIC_KEY"
  data-livecart-endpoint="YOUR_API_ENDPOINT"
  data-livecart-render-mode="iframe"></script>

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Create a Custom HTML tag

In GTM, go to Tags → New → Tag configuration → Custom HTML, and paste the snippet.

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Trigger on all pages

Set the trigger to All Pages (or a subset), save, then Submit and Publish the container.

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Test it

Open your site in a private window, start a chat and ask a question your knowledge base covers. The conversation appears in your LiveCart inbox.