Your store's knowledge, in one place
Add your website, policy files, notes and APIs. LiveCart keeps them indexed so every answer comes from a source you trust.
Your policies, answered
From your own docs
Knowledge base
The agent is only as good as its sources
A central knowledge base keeps shipping, returns, sizing and warranty facts in one place, shared by every agent, so a policy change is a single edit.
What it does
What it does for your team
- 01
Four source types
Websites, files, text notes and API sources.
- 02
Sets
Group sources into sets like Shipping or Sizing and choose which agents use them.
- 03
Agent-only sources
Give a single agent extra material without sharing it with others.
- 04
Citations
See which source an answer came from when testing.
Setup
How to get started
Add sources
Paste your site URL, upload files or write notes.
Organise into sets
Group them so each agent gets the right material.
Test questions
Ask real questions and check the cited source.
FAQ
Questions, answered
Still curious? Ask our team
How often is my website re-read?
Website sources are re-synced so the agent picks up changes; you can also trigger a sync after a big update.
Which file types work?
Common document formats such as PDF and text files.
Keep exploring
- FeatureAI agentAnswers product, order and policy questions from your own data.Learn more
- BlogHow to stop your AI agent making things up: grounding with a knowledge baseHow to build a knowledge base that keeps your AI agent accurate: which sources to add, how to organise and test them, and how to stop made-up answers.Learn more
- FeatureAI Studio workflowsA visual builder for what your agent does, step by step.Learn more
- FeatureAI voice agentReal-time spoken conversations with the same agent and knowledge.Learn more
Try it on your own store
Paste one snippet. Ask it what your customers ask.